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I used to be striving to acquire ticket for 15 12 months old son and couldn’t use Web site for he was viewed as insignificant. I named shopper service and she assisted me with airline order. I precisely asked if I needed to cancel if I could in just 24hours. This attendant stated Indeed. I discovered 4 hours later on The explanation son would need to fly was cancelled. I termed back again to cancel the flight the attendant told me I couldn’t terminate flight and it had been a nonrefundable ticket. I advised her situation as said over she said she couldn’t do everything. I questioned for just a supervisor, I bought a person and described the specific situation, she reported I couldn’t cancel it and get my a refund she was incredibly rude and hung up on me. I termed again to inquire for one more supervisor and as I was speaking with this supervisor she educated me that the final supervisor mentioned in her record I refused voucher. What ever a voucher was I wasn't even certain. Then 2nd supervisor explained to me what she thought. So the flight wasn’t cancelled given that she stated to wait a few times in advance of I make my last decision and she would wave switching rate to take action and I shouldn’t have any problems.

What good is composing your displeasure to this so named “customer service” if practically nothing is finished to address the grievance.

I am creating to inform you of my horrible experience flying on American Airways. 1st off, I had been verified on flight # 1696 from New Orleans to Chicago for your 5:15 departure on seven/9/07. Evidently immediately after a number of modifications to this departure time with little if any communication from an Airline agent regarding the delay (right until the flight time elapsed and no updates have been made) I inquired and discovered the delay was a immediate results of inclement temperature. On arrival to Chicago’s O’Hare Airport, I discovered that after presenting to my departure gate for my link, the flight # 4169 departed underneath 20 minutes prior to my arrival in the gate.

I was overcharged for a 3rd piece of luggage on a world vacation United states to Uruguay. I've attempted making use of the web site e-mail to test to acquire a refund; no response.

I next learned that there was no Responsibility Free of charge on board. Irrespective of being informed with the flight attendant that Duty Totally free were discontinued 18 months earlier, I know that we bought objects final March.

I have tried out reserving flights from Charlotte ,NC to Tobago. I'm unable to guide these flight on yours or US Airs Internet sites,however I'm able to book them on Expedia and Travelocity. I didn’t would like to e-book these using a 2nd get together.

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On December 25, My three sons And that i experienced a flight from Cleveland to Phoenix which was to leave at seven:fifty having a halt in Charlotte NC. At about 3 or four pm over the day of our departure, American Airlines delayed our flight which might make us miss our relationship in Charlotte which experienced no other flights go to website out to Phoenix that working day OR the subsequent! And why the hold off? No rationalization. So without any help from an AA agent..(Nearly like it had been our fault) we uncovered another flight by means of Dallas…which left in an hour as well as a 50 %. We manufactured it on the airport but with One more rude AA consultant, (I comprehended it absolutely was hectic with the vacations and all) I used to be assured that I could get my bag in Dallas given that we now had to spend the night there. I requested him regarding the tag that appeared like it was checked to Phoenix and he mentioned curtly, you’ll just choose it up in Dallas and recheck it each morning. Well the bag did not make it about the conveyer in Dallas. When I asked An additional agent about it, he claimed it was in a giant home and it had been heading out whenever we left in the morning. I advised him I wanted it for my lodge keep, and he explained to me it will choose 4 hours for getting it. Ok…nevermind…I’ll be back here in 4 hours!!! So I still left for your Dallas hotel with no my luggage.. Got on our flight the following morning and took off on time.

Alright…I not too long ago acquired a ticket to fly solo to see my relatives! YAY…. I examine the fantastic print, and clicked on all baggage expenses to view if there will be any.

I had a very difficult expertise now trying to e-book a simple vacation for my spouse and i from phx to sfo. Initially your website claimed their ended up no flights. I transformed browsers and obtained close to the conclude of your scheduling but sadly entered my spouse’s gain variety Improper and the site would not allow me to modify it. When i went again to start yet again it experienced the exact same Improper number and wouldn't let me carry on. I then went to a 3rd browser got all of the approach to the tip and the price for economy coach came up $4258.

I thought there to be a plan for overweight individuals. I was up in opposition to the window your complete vacation.I compensated for my seat but mainly because it turned out I actually didn’t have one. With the Aged Piedmont continue to traveling imagining American would do greater, sad throughout.

was in Haiti August 17th,went on the airport 11-30am along with the flight was to depart for your US at 1pm and was told I'd MISSED MY FLIGHT.But was not provided any essentive to remain for the following day,and was pressured to get An additional tickert for August twenty third at my expence.I Nearly missing my task as a result of tht,they offered my seat and put me at an envisioned expencies of which I Desire To get COMPANCERTATED FOR The cash Misplaced,WAGES Shed.

I are already around the phone for three several hours wanting to resolve an issue exactly where my bag was split open and my possessions missing.

reserving reference MKFCFC I'm addressing this letter to you personally to specific my dissatisfaction about your services with regard to the flights referred to earlier mentioned.

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