What fantastic is creating your displeasure to this so termed “buyer service†if nothing at all is finished to handle the grievance.
I flew on American Airways for the first time and previous. our luggage was damaged with black grease on it significant hunks out from the handles and wheels. your plane was filthy and really awkward. the flight crew wasn't friendly in the slightest degree. My granddaughter was with me and is about 6ft tall no room for her legs and person laid back in her seat and she or he couldn't move in any way in her seat.
Final, allow me to explain that for those who inquired about an approaching or latest vacation, we request that you choose to Call our Reservations team, who can be found 24 several hours daily and can be in a far better position to answer questions on your excursion. While in the U.S., the toll-no cost variety is
We won't fly American Airways ever once more, and neither will my relatives and buddies. they'll get rid of a whole lot much more than the $863 he listed.
A company affiliate And that i traveled again from Punta Cana, DR on flight 1629 from a business journey final Friday (two/five/16) and then on to Dallas by using flight 207. After arriving again into Dallas and retrieving our baggage, we recognized a powerful odor within the suitcases after which you can on the contents within, the offensive “musty†odor permeated almost everything and on some things it’s Uncertain that the odor may be eliminated.
Had an on-line reservation set to go and when attempting to post it informed me to start out over – I known as a agent instantly and mentioned they might see the worth I used to be quoted but when refreshed when up $120 – Challenging to think that they would not stand by what they may see on the web – I ended up being forced to fork out the extra $a hundred and twenty simply because I essential All those precise flights – all over again tough to imagine they would not stand beside the web price – very costly
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My Good friend of mine booked my mom a reservation from haiti to miami fl I paid her $300 to purchase me the fares on the other hand she didn't explained to me the flight are going to be reserving with a nonrevenue flight it had been a ridicullus moment for all of us, quesion I've When the seat is just not guarantee why did she took The cash from me
To I don’t know the way Lots of individuals seeking to get this fixed. I was so annoyed and about to give up
I'm 1,000,000 member and generally get pleasure from traveling on AA,but U.S. Air is no very good. The staff is quite rude
I have tried using contacting and was on for quarter-hour just to be hung up on. I've despatched 2 e-mail without any reply… I really like your airline but striving to possess a adjust designed so we don't eliminate many of the the money we put in on our flight for the reason that we aren’t equipped to really make it simply because my fiancés grandmother handed absent and we must be right here and may’t depart right this moment Using the funeral arising during our scheduled journey. I have not been in a position to get wherever and currently being that I am a Vacation Agent, I know that for scenarios similar to this, In spite of non-refundable tickets, the airlines can give a credit history for partial or may perhaps even give credit rating for the entire quantity to be click over here now used on future travel.
On seven/19/2013 I flew by American Airways from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Really worth airport. I had the worst encounter I have ever experienced Along with the American Airways Reps there and when I called customer service they were being no help both. First, just one of the Reps despatched us to the incorrect gate; I needed to question a consultant where our flight would be departing from due to the fact a gate number was not on my boarding go. We went for the gate instructed and were despatched to the incorrect gate, given that we have been at the wrong gate we did not listen to our departing flight information causing us to overlook our flight. We went to the counter requesting a standing of our flight mainly because we had listened to nothing, one AA attendant within the station wasn't willing to glance nearly anything up because she was typing or performing another thing. I described to her that it had been crucial simply because we could miss our flight. She didn’t treatment. Despite the fact that there was an extended line of men and women waiting to speak with the sole AA rep out there. I waited in line for as long as I could, I then noticed an AA representative going for walks by and I stopped her for help, she stated there was practically nothing she could do and despatched us to another AA desk. We went to that desk and we have been informed our plane was right there outside the house getting ready to get off Which they would not let us to the plane simply because should they called the AA representatives about the plane and talk to them to look forward to us it will make Everyone crazy?
At last we been given all of our luggage and of course amongst my luggage wasn't there. As expected it had been misplaced, my sons automobile seat was misplaced. Precisely the same ladies that experienced lied previously defined that it had to be there, scanned in.
we ended up charged $861 to alter the flight itinerary. The travel agency blames the AA for the superior cost and AA washed their palms.