I am incredibly let down with this particular service from American Airways. We experienced prepared a getaway that we considered would begin by having fun with exceptional service from American.
If I am able to do this, why can’t do this? Below’s a recommendation. Because the brokers simply cannot see USAIR, Why don't you provide them with use of the web so they can see accessible USAIR flights? There have been several USAIR flights that would have looked after at the least half on the folks who necessary to flights.
I also desire to touch upon the superb service AA delivers into the handicapped. I am eighty four yrs old and now need wheelchair help for getting all over inside the airports. I used to be stunned and delighted for the aid I gained, in addition to for the attitudes on the folks who assisted me With all the wheelchair help, and also the motorists on the handicap carts in Charlotte airport. They had been all so helpful and very pleasant as well.
My Mom had a worst experience with AA flight.my Mother is eighty one yrs.previous Girl who will not talk English.We requested wheelchair guidance as a result of her arthritis as well as a language issue.We had reconfirmed out ask for ahead of her departure and a couple of days ahead of all alongside one another four occasions.At DFW airport she required to alter plane.She bought from the plane and was instructed to look forward to a wheelchair aid.After ready very long time no person came to help her.As a consequence of not acquiring a wheelchair aid on time she missed her connecting plane to N.J.By some means she control to secure a airplane but not until up coming morning.Agent was helping her to generate an arrangement for her to remain overnight for the Airport.
I was delayed on Monday feb 15th 2 times in advance of staying cancelled and bumped to Tuesday. Although I was pissed off I understood. Then at 10:30pm I obtain a textual content indicating my Tuesday flight was cancelled until eventually Wednesday.
I sincerely hope to get a favourable reply within the upcoming handful of times, so I'm able to keep on applying American Airways for my vacation.
I used to be making an attempt to purchase ticket for fifteen year old son and couldn’t use Web page for he was viewed as small. I known as shopper service and she assisted me with airline buy. I especially asked if I required to terminate if I could inside of 24hours. This attendant reported Of course. I found out 4 hours afterwards The main reason son would wish to fly was cancelled. I named again to terminate the flight the attendant told me I couldn’t cancel flight and it had been a nonrefundable ticket. I informed her predicament as stated higher than she explained she couldn’t do anything. I questioned for the supervisor, I acquired a single and defined the specific situation, she explained I couldn’t cancel it and get my a refund she was particularly rude and hung up on me. I identified as again to ask for one more supervisor and as I used to be talking to this supervisor she informed me that the final supervisor stated in her record I refused voucher. What at any time a voucher was I wasn't even guaranteed. Then next supervisor explained to me what she believed. So the flight wasn’t cancelled because she said to attend a few times just before I make my final conclusion and she would wave transforming price to take action And that i shouldn’t have any problems.
Upon arrival in Panama with flight AA959 among the list of two luggages, a Roncato luggage, ( photographs hooked up ) worth €189 arrived damaged. I quickly went to the suitable Workplace Within the airport, wherever the only real comment was which they handed me a « examining Report Hurt notice », which I enclose herewith. I put in the next day shopping for a completely new baggage and trying to get in touch together with your workplaces by means of the telephone figures indicated over the explained document devoid of, even so, receiving any reply – the phone is never answered and the road goes blank soon after various minutes of waiting, it does not matter which selection I dial. I Consequently commence my vacation and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I once again seek to contact your Place of work on the airport, but the only assistance they may give me was to situation a grievance by way of your web site, which I'm now executing. Other than the above, I do have Yet another – and possibly additional serious – complaint. At enough time of my reservation I compensated an extra $88 ($44 Each and every) for excess ease and comfort seats. To my surprise, the seats turned out to official source generally be the conventional – no more – seats.
Ticket #2836 Dallas, Tx to Lawton, Okay March 20th did NOT connect from Raleigh, NC flight 168….was above booked and flight did not make it to Dallas for connecting flight. They reported they did not Have a very lodge for me in Dallas, I had been trapped at airport til morning of three/21/16…this caused me to overlook every day of work & it was by far the most depressing night of my everyday living…they gave me a foods vocher for $12 for evening meal which I'd to include cash as well, to eat!
The crew members were being quite possibly the most non caring I've at any time been on a flight with. It jogged my memory off my days while in the lodge business enterprise after we experienced union and non union groups. I will never fly American again I I have to go west I'll drive.
A considerable p.c in the flying community have conservative views, like in excess of fifty%. The therapy of Glenn Beck above the weekend continues to be transmitted to almost 5 million men and women previously and is still spreading.
To whom it could concern. I was pretty unsatisfied with the customer service that was furnished by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Very Impolite and UNPROFESSIONAL) Definitely not as polite as being the video clips which can be proven before the flight leaves. She should have left her attitude in your house due to the fact I was not the only passenger on this flight that experience her wrath. The flight attendants identify is Cher. I was touring in an exceptionally large team on business enterprise and will definitely Imagine two times about utilizing your Airways. The guide flight attendant was really apologetic on the other hand This could not have transpired to begin with.
I was distressed because of the occasion — I'd medicines in that baggage, and was most nervous about getting it delivered.
Russian ex-spy claims he was on Kremlin 'hit record'Russian ex-spy suggests he was on Kremlin 'hit listing'Russian ex-spy states he was on Kremlin 'strike record'